PRIVACY POLICY
Last updated: September 10, 2026
Tri-Covery Massage & Flexibility (“Tri-Covery,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://tri-covery.com, complete one of our online forms, interact with our advertisements, schedule an appointment, or otherwise communicate with us.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide, including:
• Name
• Email address
• Phone number
• Appointment and scheduling information
• Membership or client status
• Service interests and preferences
• Information included in messages, forms, intake documents, or other communications
• Other information you choose to provide in connection with our services
Please do not submit confidential medical information through advertising lead forms or general website contact forms.
We may also automatically collect limited technical information when you use our website, including your IP address, browser type, device information, referring pages, pages visited, and interactions with the website.
HOW WE USE INFORMATION
We may use collected information to:
• Respond to questions and appointment requests
• Schedule, confirm, manage, and follow up regarding appointments
• Provide information about Tri-Covery services, promotions, memberships, and events
• Personalize and improve our services and website
• Measure advertising and website performance
• Maintain security and prevent fraud or misuse
• Comply with legal and business obligations
META LEAD ADS AND SOCIAL MEDIA
When you submit information through a Tri-Covery advertisement or lead form on Facebook or Instagram, Meta may provide that information to us. We use it to respond to your inquiry, help schedule an appointment, and provide information about the offer or service you selected.
Your interaction with Facebook, Instagram, and other social-media platforms is also governed by the privacy policies and terms of those platforms.
SCHEDULING AND PAYMENT SERVICES
Tri-Covery uses third-party providers, including Mangomint, to support online scheduling, client communications, appointment management, and payment processing. Information submitted through these services is also subject to the provider’s applicable privacy policy and security practices.
Tri-Covery does not receive or store complete payment-card information processed directly by third-party payment providers.
COOKIES, ANALYTICS, AND ADVERTISING
Our website may use cookies, pixels, analytics tools, and similar technologies provided by services such as Google and Meta. These technologies help us understand website activity, measure advertising performance, improve user experience, and deliver relevant advertising.
You can control cookies through your browser settings and may adjust advertising preferences through the applicable Google, Facebook, or Instagram account settings. Disabling cookies may affect certain website features.
HOW WE SHARE INFORMATION
We may share information with service providers that assist with website hosting, scheduling, communications, analytics, advertising, payment processing, security, and business operations.
We may also disclose information when required by law, to protect the rights or safety of Tri-Covery or others, or in connection with a merger, sale, financing, or transfer of business assets.
We do not sell personal information for money.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain appropriate business records, resolve disputes, and comply with legal obligations.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
YOUR CHOICES AND RIGHTS
You may ask to review, correct, or delete personal information we maintain about you, subject to applicable legal and business-record requirements.
You may opt out of promotional emails by using the unsubscribe link included in the message. You may opt out of promotional text messages by replying STOP. Appointment-related or transactional communications may still be sent when necessary to provide requested services.
CHILDREN’S PRIVACY
Our website and advertising forms are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through these channels. A parent or legal guardian should contact Tri-Covery when seeking services for a minor.
THIRD-PARTY LINKS
Our website may link to third-party websites or services. Tri-Covery is not responsible for the privacy practices, security, or content of those third parties.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last updated” date.
CONTACT US
For privacy questions or requests, contact:
Tri-Covery Massage & Flexibility
Email: info@tri-covery.com
Phone: 248-773-8242
Website: https://tri-covery.com