Q: Who is Tri-Covery Massage & Flexibility?
A: After years of being a trainer and a massage therapist, Jeff Kong realized the biggest missing piece of a fitness or training program is the recovery aspect. When he went to look for a position where he could focus on this critical missing piece, he discovered there wasn’t anyone in Michigan that was doing this. He began researching companies in other states who offered recovery therapies. As a result, he founded Tri-Covery, first of its kind in Michigan. Tri-Covery was founded to help people maximize recovery in order to also increase their performance.
Q: Where is Tri-Covery Massage & Flexibility located?
A: We have 3 locations in southeastern Michigan: Novi, Bloomfield Hills and Brighton. Visit our contact page for addresses, directions and phone numbers.
Q: What should my first appointment be massage or stretching? For how long?
A: We always use all of our skills to give our clients the best results, as quickly as possible. 60 minutes is usually the recommended for the first session.
Q: What should I expect when visiting Tri-Covery Massage & Flexibility?
A: You should expect the best in service, professionalism and care. Tri-Covery is a welcoming place, where everyone is treated with equal respect, care and appreciation. We do our best to accommodate all clients and answer all questions before they arise. If you have a question, ask. We will do our best to provide or find the answer for you.
Q: Do you take any kind of insurance?
A: No, we do not accept insurance. However, we will provide you a CPT code for you to use so that you can easily submit a claim for reimbursement if you have insurance coverage for our services.
Q: Do you accept Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA) through my work?
A: YES! We do accept FSA and HSA accounts and we are able to use your Debit Cards for direct payment.
Q: Do massage therapists have to be licensed?
A: Yes. All of the Tri-Covery massage therapists are licensed massage therapists through the State of Michigan. Tri-Covery is also fully insured and licensed in the cities where we operate.
Q: How should I dress?
A: Please bring or wear loose clothing or exercise clothes (shorts, t-shirt etc…) tennis shoes are also recommended.
Q: Do I have to be naked during the massage? If not, what should I wear or not wear?
A: Your comfort is our priority. Wear what you are comfortable wearing. You will be covered with sheets during the massage and only the area being treated will be uncovered at any time. In most cases, we can still be as effective through light clothing (or the sheets) as we can on bare skin. Additionally, you will be given time to change in privacy of your own treatment room before and after the massage.
Q: For those with long hair: Do I need to put my hair up, or in a pony tail?
A: It’s not absolutely necessary, but hair held up or in pony tails does make it easier and helps keep any creams or oils out of your hair.
Q: Should I avoid eating immediately before a massage?
A: If possible, try not to eat a large meal or “heavy” foods prior to your massage. Please be sure to drink plenty of water both before and afterward.
Q: I'm a very hairy man. Will this make a massage more difficult?
Q: Will I be oily and are the oils/creams you use scented?
A: The oils used for massage have ingredients to help with deep muscle aches and do have a scent resembling sports creams or peppermints. However, the scents generally are very light and quite pleasing.
Q: Can I bring my own music?
A: We prefer you don’t, just to avoid conflicts with music players and your specific media. However, you are welcome to request a certain artist or genre and we will do our best to accommodate.
Q: I'm very ticklish. Will I be able to handle a massage?
A: Yes. We are able to manage the feeling of ticklishness by altering the amount and type of pressure applied.
Q: Do sports and deep tissue massages hurt?
A: Yes, a certain amount of discomfort can be expected, but for good purpose. The amount of pain or discomfort is related to the severity of your muscle tightness and sensitivity. Some areas we are treating already may be inflamed or sensitive to pressure and will react accordingly. However, we are not here to test your pain tolerance…so, please, let us know if it becomes too uncomfortable.